Frequently Asked Questions

Accommodations & Bookings

  • Curious about the difference between between a superior room and a deluxe room at Nobu Hotel, London Portman Square? The main one is size: the superior room is 20 msq and has a king sized bed, whereas the Deluxe is 18-23 msq and has an Emperor Bed.

  • Curious about the difference between between a Junior Suite and a one bedroom suite room at Nobu Hotel, London Portman Square? The main one is size: the Junior Suite is 24 – 38 msq and has open plan living space, whereas the 1 bed suite has separate living room and is larger, 38 msq. 

  • Curious about the difference between between a Zen Suite and a Saijoukai room at Nobu Hotel, London Portman Square? The main one is size: the Zen Suite is 47 to 49 m²square metres, whereas the Saijoukai Suite is 53 m²square metres. 

  • To ensure the safety and well-being of all guests, Nobu Hotel requires that all guests under the age of 18 must be accompanied by a parent or legal guardian at all times during their stay. Please contact Reservations Team for our family rooms.

  • Looking for a room with a sunset view at Nobu Hotel, London Portman Square? You will love our west facing rooms. If you are the morning type and prefer a sunrise, our east facing rooms are your best option.

  • Looking to make a reservation for a group of rooms at Nobu Hotel, London Portman Square? Simply email [email protected] and one of our team will respond to your enquiry.

  • Looking for special rates for corporate clients at Nobu Hotel, London Portman Square? We have a dedicated corporate sales manager, Robin who can help you with that. Feel free to contact him via [email protected]

  • Looking to host a photoshoot at Nobu Hotel, London Portman Square? You can contact us at to arrange a shoot, as all shoots need to be authorised before. However feel free to take pictures with your phone (but bear in mind that a tripod is not allowed, and you would need to respect the privacy of our other guests).

  • Nobu Hotel, London Portman Square has a strictly no smoking policy. Please keep in mind that if your room has a balcony, guests are allowed to smoke on the balcony.

  • Looking for a disabled room at Nobu Hotel, London Portman Square? We offer two disabled rooms. 

  • Looking for connecting rooms at Nobu Hotel, London Portman Square? We offer rooms with connecting doors for family and friends. 

  • The rooms at Nobu Hotel, London Portman Square can accommodate up to 2 guests. The suites can accommodate up to 4 guests. 

  • We love pets at Nobu Hotel, London Portman Square. whether it be in The Lounge, bedrooms or The Terrace please feel free to bring your furry buddy with you.

  • For Meeting and event space, enquire via our website  here or email [email protected]

  • Nobu Hotel, London Portman Square is found at 22 Portman Square, London W1H 7BG

  • Waiting for a parcel or package and want to have it delivered at Nobu Hotel, London Portman Square? Our team can accept parcels for our guests and will notify you when they have it.

  • Breakfast at Nobu Hotel, London Portman Square is served at 07:00AM and ends at 11:00AM.

  • Arriving early at Nobu Hotel, London Portman Square and would like to store your luggage with us while you explore the city? Our front desk team can store your luggage until you are ready to check in.

  • Looking to contact the front desk team at Nobu Hotel, London Portman Square? Simply email them at [email protected]

  • All rooms at Nobu Hotel, London Portman Square provide type G sockets with USB ports.

  • Looking for a suite with a bathtub? All the suites at Nobu Hotel, London Portman Square offer a bathtub, apart from the Junior Suites.

  • The suites at Nobu Hotel, London Portman Square can accommodate up to 4 guests. However we can make arrangements for other needs, so please feel free to contact our team.

  • Looking for a special offer or package for one of the rooms at Nobu Hotel, London Portman Square? Simply visit our offers page HERE.

  • If you need to make a cancellation at Nobu Hotel, Portman Square please keep in mind that reservations must be cancelled by 3pm (local time) 1 day prior to arrival date to avoid a penalty of 1 night’s stay including taxes. The cancellation policy may vary by rate, so please refer to your room confirmation email for specific cancellation policy. A no-show fee of 1 night’s stay will apply. 

Transport

  • Looking to go to Nobu Hotel, London Portman Square from Heathrow airport? It will take you 45 minutes to 1 hour travel time, as it is only 17 miles (or 28 kilometres) from the hotel. Looking to travel in comfort? Simply contact our concierge team and we can arrange our bespoke airport transfer service.

  • Looking to go to Nobu Hotel, London Portman Square from Gatwick airport? It can take you up to an hour and 45 minutes travel time, as it is only 35 miles (or 27 kilometres) from the hotel. Looking to travel in comfort? Simply contact our concierge team and we can arrange our bespoke airport transfer service.

  • Looking to go to Nobu Hotel, London Portman Square from City airport? It can take you up to 45 minutes travel time, as it is only 12 miles (or 20 kilometres) from the hotel. Looking to travel in comfort? Simply contact our concierge team and we can arrange our bespoke airport transfer service.

  • Looking to go to Nobu Hotel, London Portman Square from any London airport? City airport is the closes to the hotel, and it takes up to 45 minutes travel time, as it is only 12 miles (or 20 kilometres) from the hotel. Looking to travel in comfort? Simply contact our concierge team and we can arrange our bespoke airport transfer service.

  • Looking for a car park near Nobu Hotel, London Portman? The nearest carpark near our hotel is the NCP, located at Gloucester Place next to our fire assembly point. Alternatively, the Selfridges carpark is only 7 minutes walk.

  • Looking for valet service at Nobu Hotel, London Portman? We offer a service for all our guests, with an additional fee of £35 for 4 hrs. and £85 for 24 hrs.

Food & Beverage

  • Nobu Hotel, London Portman Square offers 3 different bar and restaurant options: the celebrated Nobu Restaurant, the social Lobby Lounge and the new Bar and Terrace. If you would like to make a reservation please contact our team at [email protected]

  • The hours at Nobu Restaurant, London Portman Square are as follows: BREAKFAST – Monday-Sunday: 7am – 11am, LUNCH, Monday-Friday: 12pm – 2:30pm, Saturday-Sunday: 12:30pm – 3pm. DINNER – Monday-Thursday: 6pm – 10pm Friday-Saturday: 6pm – 10:30pm Sunday: 6pm – 10pm. For our festive opening hours please visit here.

  • Nobu Restaurant, London Portman Square caters for all dietary requirements, including vegetarian and vegan options. Please let your server know before of any requirements of allergies. 

  • The dress code at Nobu Restaurant, London Portman Square is smart casual

  • The room service runs throughout the evening at Nobu Hotel, London Portman Square

  • If you are thinking of dining at Nobu Restaurant, London Portman Square we suggest that you plan ahead and make reservations to avoid disappointment. Please click HERE to check availability and make your reservation.

  • Nobu Hotel, London Portman Square offers private dining experiences with our Private Dining Room. Please contact our team at [email protected]

Honeymoon & Weddings

  • Nobu Hotel, London Portman Square offers the ideal setting proposals, weddings, and vow renewals. We have three separate event spaces that we can offer for special events, alongside the ballroom for weddings. Please contact our events team on [email protected]

  • Guests can we use facilities after check-out at Nobu Hotel, London Portman Square and are welcome to dine with us at any of our 3 bars and restaurants.

    Nobu Hotel, London Portman Square offers three event spaces for special occasions and can recommend external photographers and videographers to make your day memorable. Please contact our events team on [email protected]

Other

  • Nobu Hotel, London Portman Square offers free WiFi.

  • Drones are not allowed in the perimeter or inside Nobu Hotel, London Portman Square.

  • You are advised to make reservations at Nobu Hotel, London Portman Square. You can do so online, by calling our OOO team at +44 (0) 20 3988 5828, or emailing our Wellness team  [email protected]

  • If you are looking to use the Nobu Hotel, London Portman Wellness centre, we strongly advise to book in advance as it tends to get fully booked. To browse our services please click here.

  • Nobu Hotel, London Portman Square offers a laundry service.