Frequently Asked Questions

  • To reach Nobu Hotel Atlanta, drive to Phipps Drive NE, where the front entrance and valet access are located in front of Lifetime and Citizens Market. If you’re parking yourself, continue to the end of Phipps Drive NE to access the parking garage. Once inside, turn right on the P3 level, and you’ll find a black wall with the Nobu sign and glass doors. Reserved hotel guest parking is located in front of these doors. After parking, enter through the glass doors and take the elevators directly to the lobby.

    For a map, please click here.

  • At Nobu Hotel Atlanta, we are taking steps to improve sustainability and protect our planet. As part of our Green Program, we invite guests to opt out of housekeeping service during their stay, allowing us to conserve valuable resources. For each guest who chooses this eco-friendly option, we contribute $5 to the Georgia Conservancy or offer an additional $5 in minibar credit. By participating, you help save water and reduce energy consumption. Join us in making a positive impact—together, we can create a greener future while enjoying an exceptional stay.

    WATER CONSERVATION
    A typical hotel room uses approximately 30-50 gallons of water per day for housekeeping, including laundry of linens and towels.

    ENERGY SAVINGS
    Turndown service often requires additional energy for lighting and cooling during the cleaning process. Combined with laundry energy reductions hotels can see overall energy savings of up to 20-30% per room.

    REDUCED WASTE
    Each turndown service can generate waste from discarded toiletries and other amenities. Minimizing these services helps reduce overall waste, contributing to lower landfill volumes.

    CUMULATIVE IMPACT
    If just 10 guests opt-out of turndown service per day, this can lead to a reduction of approximately 4.5 tons of CO2 emissions annually.

    Curious to learn more about the Georgia Conservancy and the vital work they do to protect our natural resources? Visit their website to explore their initiatives, get involved, and discover how your support makes a difference. Together, we can foster a sustainable future for Georgia’s beautiful landscapes and communities. https://www.georgiaconservancy.org

  • Yes, room service is available for breakfast and dinner. You can check our menu options and hours here.

  • Yes, we offer a variety of event spaces for meetings, conferences, and social events. Please visit our events and meetings page and contact our team for more information.

  • Nobu Hotel Atlanta is conveniently located near popular attractions such as the Atlanta History Center, Lenox Square, Phipps Plaza, Buckhead Theater,  the High Museum of Art, Piedmont Park, and the Atlanta Botanical Gardens. For a detailed list, click here.

  • Yes, we have a rooftop pool with stunning views of the city. For operating hours and information on our rooftop lounge click here.

  • Yes! We offer various packages and promotions throughout the year. Please visit our Special Offers page for current deals.

  • Yes, complimentary Wi-Fi is available throughout the hotel for all guests.

    • We offer complimentary transportation for guests within a 3-mile radius of the hotel in one of our exclusive Porsche house cars (drop off only).
    • Buckhead offers “the Buc”and on-demand transportation service. When you’re ready to go, book a shared ride straight from your phone and get picked up in a sleek, comfortable Mercedes-Benz sprinter vans. Click here for more information.
    • Private transportation can be scheduled upon request at an additional cost. Please reach out to our front desk team.

  • Our cancellation policy varies depending on the rate and dates of your reservation. Please refer to your booking confirmation for specific details.

  • Yes! We have a fully equipped fitness center available for our guests 24/7. We also provide complimentary fitness sessions to our guests on Mondays, Wednesdays and Saturdays. Learn more here.

  • Breakfast is available at Nobu Restaurant from 7:00 AM – 10:30 AM Monday through Sunday. You can see the menu here.

  • At Nobu Hotel Atlanta, we strive to provide our guests with exceptional value and convenience through our comprehensive destination fee of $35 per day, billed upon check-out. This fee includes an array of premium amenities and services designed to enhance your stay:

    • Complimentary Self-Parking: Enjoy hassle-free parking at no extra cost.
    • Mini-Bar Credit: Receive a $10 credit to indulge in our thoughtfully curated mini-bar selections.
    • Refreshing Hydration: Two bottles of water are provided daily to keep you hydrated and refreshed.
    • Coffee Service: Savor complimentary coffee in the lobby and in your guestroom to kick-start your day.
    • Exclusive Porsche Car Service: Experience luxury with our exclusive Porsche car service, available for select transportation needs.
    • Fitness Center Access: Access our state-of-the-art fitness center, including yoga and strengthening classes to keep you active and energized.
    • Premium Wi-Fi: Stay connected with high-speed internet access throughout the hotel.
    • Local Calls: Make unlimited local calls from your guestroom phone.
    • Retail Discounts: Enjoy exclusive discounts at over 35 retailers in Phipps Plaza and Lenox Square.

    Our destination fee ensures that you have everything you need for a comfortable and enjoyable stay, offering exceptional value and convenience during your time at Nobu Hotel Atlanta.

    • Overnight self-parking is included when you make a booking.
    • The daily rate for valet parking is $15 USD for 8 hours.
    • Overnight valet parking is $45 USD/night.

     

  • Yes, Nobu Hotel is a great choice for families! Families can enjoy our fantastic pool, perfect for some fun and relaxation. Plus, there are plenty of nearby attractions, like Legoland, Build-A-Bear, and AMC theaters, all just a short distance away. With parks nearby, there’s plenty to keep the little ones entertained during your stay!

  • Yes, Nobu Hotel is pet-friendly! We welcome your furry friends to join you during your stay. There are also many parks nearby, providing plenty of space for walks and playtime.

    To ensure the safety of our guests, as well as the safety of your pet, please review the pet policy. A non-refundable pet fee of $150 will be applied to your bill upon check-in. This covers the extra cleaning process provided to keep our furry friends healthy and happy. All guests traveling with a pet must present a valid credit card upon check-in and a signed pet agreement form.

    Pets are not allowed in any of the Food and Beverage outlets, pool areas, bars, and gym area. For more information, please call our front desk.

  • No, the hotel does not offer day passes for pool access as our facilities and amenities are for hotel guests only.

  • Check-in is at 4 PM, and check-out is at 11 AM. Early check-in and late check-out are subject to availability and will incur an additional cost.

  • There is a daily hold of $200 for incidentals. This allows you to bill charges from any hotel outlet to your room. Any amount that is not used will be refunded to your card upon check-out. Please allow 7 – 14 business days for the refund to reflect on the credit card/bank statements.